Hi Experts,
I have a requirement from a client, a newspaper, who wants to integrate theirs Subscription Orders from ECC to a new CRM that we are implementing which allows the users to create Claims, Service Orders and Service Request based on this Subscription Orders.
I mean, taking some data, or position details from that object in order to validate and avoid to generate claims regarding products that are not included in the Subscription Order.
The question is : There Is any existing natural integration between the both environment? or I have to fix the issue with a 'rudimentary" transaction luncher to give display of the data to my users an then back again to my CRM to create the documents?
If anyone have some information about that customizing I really appreciate your help, because I can not find any useful data about it in SAP Help, forums or SDN neither.
Thanks in advance,